Channel Notifications

Slack Connector allows you to add, manage and configure notification streams coming from your Jira or Confluence instance on three different levels. You may set up notifications for a single issue (using Issue Tools), any issue in selected project (using Project Setup Page) or for any issue in your Jira/Confluence (using Global Setup Page).

Fig.1 Example notifications on issue updates sent by Slack Connector

Fig.2 Example notification on issue comment sent by Slack Connector

You may configure filters for each notification stream while setting up channel notifications, or later, by reconfiguring existing one. You will find more information on Filters and Events documentation page along with the list of issue fields supported in the filters and events that Slack Connector can recognize.

Organizing Notifications with Threads (NEW!)

Slack Connector can organize notifications into Slack threads, making it easier to follow conversations and reducing channel clutter.

Threading Modes:

Group by Issue - Each issue gets its own thread (available on global, project, space and issue level links)
Group by Project - Each project gets its own thread (available on global level links)
Group by Space - Each space gets its own thread (available on global level links for Confluence)
Group by Content - Each content page gets its own thread (available on global and space level links for Confluence)
Single Thread - All notifications for this link go into one thread (available on global and issue level)
No Threading - Traditional flat notifications in the channel

When threading is enabled, the first notification creates a thread with a header message providing context. All subsequent related notifications are posted as replies to that thread (Fig. 3). If a thread's parent message is deleted, Slack Connector automatically re-creates a new thread.

Fig.3 Example notifications grouped in threads, sent by Slack Connector